Contracts Manager

Contract Manager - Environmental Services

Location: Prescot, Liverpool, UK
Salary: £41,712 - £51,180
Sector: Social Housing

About the Role:
We are seeking recruiting on behalf of one of our Social Housing clients for an experienced Contract Manager - Environmental Services to lead the delivery of high-quality environmental services. This role involves overseeing the Environmental Services Team, ensuring compliance, managing budgets, and driving continuous service improvement to maintain high standards in communal properties.

Key Responsibilities:

* Lead and manage the Environmental Services Team to meet targets and service delivery standards.
* Ensure compliance with statutory regulations and manage risk remediation tasks.
* Monitor budgetary performance, providing financial updates and forecasts.
* Develop and coach team members to improve performance and customer satisfaction.
* Address customer complaints, ensuring quick resolution and implementing service improvements.
* Collaborate with internal teams, contractors, and external partners to ensure effective service delivery.

Key Skills and Experience:

* Experience in managing environmental and facilities management contracts.
* Proven ability to manage budgets and lead operational teams.
* Strong understanding of health and safety and compliance requirements.
* Excellent communication skills with a customer-focused approach.
* Experience in the social housing sector is desirable.

Qualifications:

* HND/HNC/NVQ4 or equivalent in a relevant discipline.
* IOSH/NEBOSH Managing Safety qualification.
* Membership of relevant professional bodies

Please call Danielle from Building Careers on 01695 556 800 / 07897 069 130

This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues.

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