Tenant Liaison Officer

Job Title - Tenant Liaison Officer

Permanent - Liverpool

Salary - £25,000

Building Careers are currently working a Social Housing Contractor in the Northwest. Due to an increase in work, we are looking for a Tenant Liaison Officer to join their team.

As part of their team, you will be welcomed and looked after. With their ambition to grow, you will be encouraged and helped to develop your career and succeed in all the work you do.

Duties will include:

Responsible for dealing with customers, visitors, and 3rd party stakeholders, delivering high levels of customer service
Support customers, responding to their requests
Liaise with teams, including Operational Planning and Service Improvement, to resolve any building issues
Collate data from customers
Undertake risk assessments
Ensure systems are updated with accurate information regarding customer requests
Identify opportunities to improve processes where possible
Comply with all legal obligations, including Health and Safety
What skills do I need?

Experience of Social Housing
Ability to effectively communicate and react to customer feedback
Effective planning and organisation skills
Full driving license

Travelling will be required for this role.

Please get in touch with Danielle Nicholls on 07897069130 for more details on the opportunity, or apply below with your CV.

Building Careers UK are a specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment

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