Residential Lettings Administrator

Residential Lettings Administrator

Overview:We are seeking an experienced lettings administrator to join our small, friendly team in Bolton Town Centre. The ideal candidate will have a 'can do' attitude, flexibility, and initiative, with prior experience in residential lettings or the lettings industry.

Day-to-day, the role involves dealing with enquiries related to letting residential properties in Bolton and Manchester, managing current tenancies, and maintaining good relationships with tenants and landlords.

Responsibilities:

* Progressing lettings enquiries using IT software, ALTO and Goodlord
* Uploading available property information to Rightmove and Zoopla
* Managing maintenance requests using the Fixflo maintenance reporting system
* Liaising with tenants and landlords regarding tenancy issues, renewals, and deposit returns
* Developing good working relationships with colleagues, tenants, and third-party contractors
* Ensuring customer care is a top priority for our clients

Qualifications:

* Proficient IT skills, including Microsoft Office programs
* Excellent communication skills, both verbal and written
* High level of customer service skills
* Excellent organization and administrative skills
* Ability to prioritize workload and work proactively
* Flexible approach and good team working skills

Benefits:

* Salary of £12.00/hour
* 35-hour workweek, Monday to Friday (start andamp; finish times to vary, across days)
* 25 days holiday plus bank holidays
* Birthday off (26 days holiday in total)
* Modern offices with free parking
* Small, friendly team and family-owned business

If you are looking to join a committed and experienced team in the lettings industry, apply now to be part of our team. Visit our website for more information: [company website]

Note: Training will be provided on specific IT systems mentioned in the responsibilities section.